Shipping policy

Thank you for shopping with Alpine Pop. We are committed to delivering your order safely and efficiently.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Estimated delivery times are:

• United States: 5–12 business days

• Canada: 7–15 business days

• United Kingdom: 5–12 business days

• Australia: 7–15 business days

• International Orders: 7–20 business days

Delivery times may vary depending on your location, customs procedures, and carrier delays.

Shipping Costs

Shipping fees are calculated at checkout. From time to time, Alpine Pop may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information. Please allow 24–48 hours for tracking details to become active.

Delays

While we strive to deliver orders on time, delays may occur due to weather conditions, holidays, customs clearance, or unforeseen circumstances. Alpine Pop is not responsible for delays caused by shipping carriers.

Incorrect Address

Customers are responsible for providing accurate shipping information. Alpine Pop is not responsible for orders shipped to incorrect addresses provided during checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact our customer support team within 7 days of the expected delivery date. We will work with the carrier to help resolve the issue.

International Shipping

International customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities. These charges are not included in the product or shipping price.